Support

Search the Help Centre, raise a request or talk to a person. You can also email scopesupport@contlant.com — every email becomes a request with a reference.

The support portal is not open yet.

The Help Centre, My Requests, the support mailbox and tenant support access are phase 3 of the build order.

Raise a request instead

What will be here

Help Centre

Searchable articles by application, each ending with “Was this helpful?” and “Still stuck? Contact support”.

My Requests

Your requests by reference, title, application, status, last update and assigned agent, with the full conversation and a status timeline.

Live Chat

A real person 24/7, with the chat and the resulting request sharing one history.

Support Access settings

Which workspaces have invited Scope Support, what role they granted, and every past support session.